Shipment
We do our best to process and ship all orders as quickly as possible. Most orders are processed within 2-3 business days. Orders placed after 1:00 p.m. on Friday may not be processed for shipping until the following Monday morning.
Delivery is free for all orders over €49. Otherwise delivery costs €4.99.
Once your product has been shipped, it usually takes time
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4 to 8 working days in Germany
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5 to 10 in Austria, Switzerland, Netherlands, Spain, France, Poland, Belgium, Luxembourg, Denmark, Sweden, Italy, United Kingdom
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5 to 15 for Australia, Canada, New Zealand, Norway, United States and United Arab Emirates.
Tracking your order:
Our orders always include tracking information, which is usually emailed within 48 hours of the order being shipped. By clicking on the tracking number, the shipment tracking page will open automatically.
We deliver to the following countries:Germany, Austria, Switzerland, Netherlands, Spain, France, Poland, Belgium, Luxembourg, Denmark, Sweden, Italy, United Kingdom. Australia, Canada, New Zealand, Norway, United States and United Arab Emirates.
If we don't ship to your country yet, just send us an email and we'll see if we can set it up :)
Notice during discount campaigns:
Please note that due to the increased volume of orders during discount campaigns, delays in processing and shipping may occur. However, we do our best to adhere to the usual delivery times.